LeadGenesys Privacy Policy
Our Principles. LeadGenesys takes privacy very seriously and adheres to
industry best practice privacy principles with respect to the data collection
practices at our Web sites, including the site that you are now visiting and
the site that each of our clients uses to access the data we collect on the
client's behalf pursuant to the client's instructions. Our fundamental privacy
principles incorporate the guidelines suggested by the Federal Trade Commission
for web sites that collect personally identifying information - Notice, Choice,
Access, and Security - which are discussed below:
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Notice.LeadGenesys is committed to making our data collection practices
readily available to you so that you can make informed decisions about your
activities at our Web sites.
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Choice. LeadGenesys provides you with the opportunity to elect not to
participate in our data collection activities or to participate only as an
Anonymous Visitor.
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Access. We provide all visitors to our Web sites with the opportunity to
review, modify, and delete any personally identifiable information that has
previously been provided.
What We Collect and How We Use It. When you visit this Web site, we
collect certain non-personally-identifiable information such as your IP
address, what pages you visited, and the time that you visited. We will also
collect any personally identifiable information that you may send to us or
provide to us on our forms (such as Resume Submission, Request for Information
or Newsletter Subscription). We use this information in connection with
fulfilling your request, for our own marketing purposes, or to consider your
application for employment. We may also provide this information to our
marketing partners so that you may receive marketing information from them, but
only if you affirmatively request that we do so. Finally, we may forward to our
vendors information that you provide to us, but only for the limited purpose of
providing a service to us, such as fulfilling on our behalf a request for
information about LeadGenesys.
The LeadGenesys system will gather information such as what kind of browser a
visitor is on, what operating system they are using, their IP address, and
their clickstream information (for example, which pages they have viewed and
how long they have been there). Note that information is only gathered while
the visitor is on the website in question -- in this case www.leadgenesys.com.
LeadGenesys monitors how a visitor arrives at the website, but cannot and will
not gather information about other sites the visitor has been on.
When our client users access their data via our secure Web interface, we
collect information about the way they use our Services, such as their IP
address, the type of browser they are using, and the numbers and durations of
site visits. We also collect user ID, username, and password. We use the
information that we collect to improve the way that we provide our Services, to
relay administrative information, and to verify login information.
LeadGenesys uses pixel tags and other methods to gather information about the
emails we send to our registered users and recipients of emails sent by our
registered users to others. Pixel tags are tiny graphic files that are included
in our HTML-encoded email messages. When such a message is opened in an
HTML-capable email program, the recipient's computer will access LeadGenesys'
servers to retrieve the pixel tag file, allowing LeadGenesys to record and
store information such as email address, date and time the recipient viewed the
email message, if the recipient's email program is capable of receiving HTML,
and other logging information. LeadGenesys uses this information to optimize
delivery of future messages to specific recipients and to provide information
to registered users with respect to emails they send through the LeadGenesys
System.
LeadGenesys uses a third party for credit card processing. This intermediary is
solely a link in the distribution chain, and is not permitted to store, retain,
or use the information provided except for the sole purpose of credit card
processing.
PRIVACY POLICY FOR OUR PROVISION OF SERVICES
Our Relationships with Our Clients. LeadGenesys serves as an agent for
each of our clients, in that we provide our Services solely for the benefit of
the client. Each of our clients uses our Services to understand more about the
visitors to its Web sites and their interaction with marketing mediums; in this
way, our clients can provide more relevant marketing materials and Web
environments. We may upon a client's request collect personally identifiable
information for that client, such as visitor email address. In each client
agreement, we promise that we will not make use of any data that we collect on
the client's behalf except as necessary to provide our services to that client.
We do not aggregate, sell, transfer, or otherwise disclose it to anyone but the
client, or pursuant to the client's instructions. We do, however, reserve a
limited right to disclose any data we collect if required by law or valid order
of a court or other governmental authority.
Our Clients' Use of Our Services. We ask each of our clients to abide by
all applicable laws, rules and regulations, as we promise our clients that we
will do ourselves. We also recommend that each client obtain all necessary
consents from visitors to its Web site(s), post an online privacy policy that
provides each visitor with notice of its data collection and use practices
(including the client's use of the Services), and provide a link to an
"opt-out" Web page so that any visitor may easily choose to disable our ability
to collect his/her data via our Services.
LeadGenesys uses the collected information to set up accounts for customers and
their respective companies. We may also use the information to contact
customers to further discuss their interest in LeadGenesys, our products and
services and to send information on LeadGenesys, our partners, and notices of
promotions and upcoming events, if the customer or visitor has so opted to
receive these communications. LeadGenesys customers will automatically be
subscribed to our email newsletter as part of the set up process. All customers
have the opportunity to choose to opt out from receiving our newsletter.
Customer information will not be shared or distributed.
LeadGenesys customers will be asked to provide an email address when
registering for usage of LeadGenesys products and services. This is used to
send notification of product updates and service and support information.
Customers can choose to opt out of receiving these notifications. Again,
customer information will not be shared or distributed.
Client Legacy and Other Data. Certain of our Services enable each of our
clients to combine data that we collect on the client's behalf with legacy data
that the client has collected and with data that the client has obtained from
other sources. For example, the LeadGenesys Platform allows any of our clients
to store data that it collected prior to its relationship with us and combine
it with the data that we collect on its behalf. Also, any client may view and
combine data that we collect on its behalf with data that has been collected by
a LeadGenesys' business partner.
Your Choice. LeadGenesys proactively gives you comprehensive control
over information being collected about you as a Web site visitor. Since its
inception, LeadGenesys has been a proponent of consumer online privacy and
provided the mechanism for online visitors to opt out of having their data
collected when they browse at our clients' Web sites. As noted above,
LeadGenesys strongly encourages all of its clients to disclose their consumer
data collection practices and to adopt the opt-out standard provided by
LeadGenesys.
DISCLOSURE OF DATA
LeadGenesys will only disclose your Data (as defined collectively above under
the topic What We Collect and How We Use It ), the contents of your private
communications, or the contact information of your recipients if required to do
so by law, or as otherwise stated in this Statement, or in the good faith
belief that such action is necessary to: (1) conform to the edicts of the law
or comply with legal process served on LeadGenesys; (2) protect and defend the
rights or property of LeadGenesys and others, including among other things to
enforce our Terms of Service; (3) act under exigent circumstances to protect
the personal safety of its members or the public; (4) to correct technical
problems and malfunctions in how we provide our service to you and to
technically process your information; (5) to take precautions against
liability; (6) to respond to claims that information you have submitted to
LeadGenesys has violated the rights or interests of a third party; or (7) as
permitted by law or to provide information to law enforcement agencies. Also,
certain technical processing of email messages and their content that are
required for: (1) sending and receiving messages; (2) conform to connecting
networks' technical requirements; (3) conform to the limitations of the
Service; or (4 other similar technical connecting requirements.
As we continue to develop our business, we may sell certain of our assets. In
such transactions, visitor information likely will be one of the transferred
business assets. Also, in the event that LeadGenesys, Inc., or substantially
all of its assets is acquired, our visitor information may be an asset that is
reviewed and transferred. Such a transaction will be disclosed per the
"Notification of Changes" guidelines below. Also, as with the data we collect
on behalf of our clients, we reserve a limited right to disclose any data we
collect at our sites if required by law or valid order of a court or other
governmental authority.
GENERAL GUIDELINES
Our Technology. LeadGenesys uses "cookies" and "Web Beacons" in
connection with collecting data at its Web sites and in providing Services to
our clients. A cookie is a small text file containing a random and unique
alphanumeric identifier that we transfer to your computer's hard drive through
your Web browser (unless you set your browser to reject cookies) that enables
our systems to recognize your browser. We do not store any personally
identifiable information in cookies. A Web Beacon (also known as a "clear GIF",
"pixel tag", "data tag" or "image tag") is a mechanism by which a small section
of code that our clients place on their website pages executes an image request
to our data collection servers. Our Web Beacons facilitate the transfer of data
by requesting and delivering the transparent graphic GIF image from LeadGenesys
to our client's website pages.
Data Security. LeadGenesys has taken proactive measures to protect
against the loss, misuse, or alteration of data that is under our control.
Every step has been taken with the view to ensuring maximum security for data
transfer and storage. Our infrastructure employs leading technology solutions
for end-to-end security, which protects data at each point of transfer: from
receipt to storage to reporting. We employ redundant systems (i.e., multiple
back-up systems) for reduced chance of data loss, and for up-to-date and
accurate information. We also employ internal policies and procedures limiting
our employees' and vendors' access to client data and other client confidential
information, so that access is permitted only to fulfill our contractual
agreements with our clients and consistent with this Privacy Statement.
If You Contact Us. We answer the email we receive by sending an email
response to the sender. We also store the email we receive for archival
purposes and for our own marketing purposes if we feel that it is consistent
with the nature of the inquiry. We will not use return email addresses for any
other purpose unless you give us permission to do so.
Notification of Changes. If we decide to change our privacy policy, we
will post those changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users' personally identifiable information in
a manner different from that stated at the time of collection we will notify
users by posting a notice on our Web site for 30 days.
VISITOR OPT OUT
Update Your Information. We provide all visitors to our Web sites with
the opportunity to review and modify any personally identifiable information
that has previously been provided. You can send an email to ,
or call us at (415) 392-0333.
Unsubscribe from Our Mailing List. You may at any time ask us to remove
you from any mailing list on which you previously asked us to include you by
emailing ,
or by calling us at (415) 392-0333.
Other Web Sites. This privacy statement applies solely to information
collected by this Web site, which contains links to other sites. Please be
aware that we are not responsible for the privacy practices of these other
sites. We encourage our visitors to be aware when they leave our site and to
read the privacy statements of each and every Web site that they visit.
European Union Safe Harbor Compliance Statement
European data-privacy laws protect Personal Information that is transferred
from the European Union to the United States. The U.S. and E.U. have entered
into a "Safe Harbor" that allows U.S. entities receiving Personal Information
from the E.U. to satisfy those obligations. The provisions of this Policy
satisfy the Safe Harbor Principles. LeadGenesys has certified that compliance
with the United States Department of Commerce. Because, as explained above, we
simply use the Personal Information provided to us to deliver messages and
provide related services for our customers, under the Safe Harbor our customers
remain responsible for that Personal Information with respect to the
individuals concerned. Any additional Personal Information we collect as a
result of our Services is provided only to the customer for whom it is
collected. LeadGenesys' compliance with this Policy is subject to the ultimate
authority of the United States Federal Trade Commission, to which complaints
that are not adequately resolved through the procedure set forth in paragraph
12 above also may be directed.
For more information you can contact LeadGenesys at:
LeadGenesys, Inc.
Pacific Stock Exchange Building
155 Sansome Street, 6th Floor
San Francisco, CA 94104
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